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eLearning courses on Personal Security
The Art of Conflict
The Art of Conflict training provides managers and employees with skills for effective conflict resolution, communication and transforming conflict into constructive opportunities for the team and the organization. This training promotes a better understanding of conflict dynamics and teaches conflict management strategies to promote a healthy work environment.
- Seat Time: 25 Min.
- 2 languages
- For all employees
Learning Objectives
- 1. The analysis and resolution of conflicts
- 2. The conduct of difficult conversations
- 3. Distinguishing between stories you tell yourself and the facts
- 4. Controlling your own stress level in conflict situations
- 5. Healthy and constructive responses to conflict
eLearning Features
- Quiz questions
- Interactive elements
- Barrier-free (on request)
- including certificate of participation
- Extra assets (e.g. handout, promo video, poster)
- Mobile-optimized (optional)
- Variety of formats (e.g. video, gamification)
- Available in the LMS or via our learning platform
Course Chapters
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