The Art of Conflict

eLearning courses on Personal Security

The Art of Conflict

The Art of Conflict training provides managers and employees with skills for effective conflict resolution, communication and transforming conflict into constructive opportunities for the team and the organization. This training promotes a better understanding of conflict dynamics and teaches conflict management strategies to promote a healthy work environment.

  • Seat Time: 25 Min.
  • 2 languages
  • For all employees

Learning Objectives

  • 1. The analysis and resolution of conflicts
  • 2. The conduct of difficult conversations
  • 3. Distinguishing between stories you tell yourself and the facts
  • 4. Controlling your own stress level in conflict situations
  • 5. Healthy and constructive responses to conflict

eLearning Features

  • IconQuiz questions Quiz questions
  • IconInteractive elements Interactive elements
  • IconBarrier-free (on request) Barrier-free (on request)
  • Iconincluding certificate of participation including certificate of participation
  • IconExtra assets (e.g. handout, promo video, poster) Extra assets (e.g. handout, promo video, poster)
  • IconMobile-optimized (optional) Mobile-optimized (optional)
  • IconVariety of formats (e.g. video, gamification) Variety of formats (e.g. video, gamification)
  • IconAvailable in the LMS or via our learning platform Available in the LMS or via our learning platform
Kurs-Features

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Michael Willer

Expertise behind every course

Michael Willer | Social Engineering, Human Hacking

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Personal Security
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