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Magenta Security Awarenss Library

Successfully fend off cyber gangsters - with the IT security e-learning library of Deutschen Telekom and mybreev

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Borussia E-Learning Portal

Borussia Mönchengladbach uses the entire Security Island E-Learning Library for the digital training of their employees. 

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CLIENTS
ARAG
Allianz
ASFINAG
Axel Springer
Barmenia
Borussia Mönchengladbach
BSH
Bürkert Fluid Control Systems
Coca-Cola
Covestro
Daimler
Danone
Deutscher Fußballbund e. V.
DFL Deutsche Fußball Liga
Douglas
ESG Elektroniksysteme- und Logistik
Getty Images Deutschland
Hansgrohe
HELM
Henkel
Hörmann
INTERNATIONAL SOS
KfW Bankengruppe
KPMG
Logwin
MAN
N26
Rohde & Schwarz
Rolls-Royce
Schülke & Mayr
Serviceplan Group
Telekom
Teva
Wanzl
Zalando
Zurich Insurance Company
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Technical Information
Format HTML5 & SCORM 1.2 
Available in Your LMS or our Online Acadamy 
Language German, English 
Course Duration 25 Minutes 
Quiz 5 Quizzes 
Customizing We individualize your course 
What your employees learn
  • The stages from a conflict to an act of violence
  • Why insults are not trivial
  • Illustrative examples of successful de-escalation
  • Protection of others and oneself in case of escalation
  • The right way to deal with threats
  • More info

7 Course Chapters


Every course module you find here can be used as a short learning unit – also called Learning Nugget. Do you have any questions about the course content? – We would be glad to help you.

Course Insight

OTHER COURSES FROM THIS CHANNEL

Mastering De-Escalation
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Mastering De-Escalation

Learn to defuse conflicts through de-escalation and prevent worse.

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Rampage - Violence in the Workplace
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Rampage - Violence in the Workplace

Flee, hide, or fight? Learn what to do in the event of a rampage.

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Predictive Profiling in Retail
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Predictive Profiling in Retail

This module makes you a specialist when it comes to recognizing suspicious behavior and thwarting crimes.

5 Quiz

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Safety for Families
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Safety for Families

Protecting families from harm - for this, risks must be understood.

7 Quiz

30 Min.

Safety for Your Child
Personal Security

Safety for Your Child

Perceive dangerous situations for children and act preventively.

8 Quizzes

60 Min.

The Art of Conflict
Personal Security

The Art of Conflict

Recognize tensions early on and deal with them constructively.

3 Quiz

50 Min

You want an individualised e-learning course?

In consultation with you, we will create an custom e-learning course that is precisely tailored to your company processes. Contact us!
You want an individualised e-learning course?

Mastering de-escalation: the right behaviors for personal safety in the workplace.

Conflicts in the workplace can lead to unpleasant situations that can affect employees' well-being and negatively impact a company's productivity. Effective de-escalation is therefore of great importance to defuse conflicts and ensure personal safety.

Escalation ladder: early intervention

An escalation ladder can serve as a guide to identify conflicts early and respond appropriately. Starting with preventative measures such as clear communication and conflict avoidance, employees should be able to resolve conflicts at the first stage before they escalate.

Proper behaviors: Stay calm and act empathically

In conflict situations, it is important to remain calm and act empathically. Active listening and understanding others' points of view can promote constructive dialogue. Avoiding personal attacks and staying focused on the issue of the conflict help de-escalate the situation.

Companies should offer regular training and workshops to educate employees in these behaviors. A positive work climate in which openness and respect are encouraged can also help minimize conflict.