- The analysis and resolution of conflicts
- The conduct of difficult conversations
- Distinguishing between stories you tell yourself and the facts
- Controlling your own stress level in conflict situations
- Healthy and constructive responses to conflict More info
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The Art of Conflict: Conflict Management in the Workplace.
Conflict is part of human life, especially in the workplace. Therefore, it is of great importance to train in the art of conflict to ensure personal safety and a harmonious work environment. Through effective conflict management, companies and employees can learn to manage conflicts constructively and find positive solutions. This requires a high level of sensitivity and skills in dealing with different opinions and perspectives.
Personal safety in the workplace
Personal safety plays a crucial role in the workplace, especially when conflict situations arise. It is important that employees feel safe and protected from potential physical or psychological dangers. Companies should therefore take appropriate measures to create a safe working environment, such as providing training on how to deal with conflict, promoting an open communication culture and implementing safety guidelines.
Effective conflict management
Conflict in the workplace can lead to negative impacts on productivity, work climate and employee well-being. It is therefore important to identify conflicts at an early stage and manage them appropriately. Effective conflict management involves promoting communication and dialogue, teaching conflict resolution techniques and establishing a constructive culture of dispute. Employees should be empowered to approach conflicts constructively and seek solutions together.