- What you get out of this course
- Solid information on the specifications according to ISO 22301
- Practical tips for implementing, operating and maintaining a BCM
- Clear tips to identify possible effects of crises and incidents
- Solid knowledge to establish an image of integrity and long-term customer loyalty
- Clear instructions to create a professional BCM More info
Basics of BCM: Safe behavior in exceptional situations
In exceptional situations, safe behavior is of utmost importance. Business continuity management (BCM) lays the foundations for how employees can react appropriately in crisis situations.
Communication as the key to success
Effective communication is a crucial factor in exceptional situations. Companies should establish clear lines of communication and ensure that employees are aware of emergency plans and procedures. Regular training and drills can help improve communication skills in crisis situations. In addition, companies should create a communication plan that establishes clear guidelines for information sharing and the exchange of important information.
Prevention and awareness
Prevention plays a critical role in BCM. Companies should take proactive measures to prevent exceptional situations or minimize their impact. This includes regular risk analyses, security training and the implementation of security measures. Employees should be informed about potential hazards and know about the correct behavior in emergencies.